Effective Date: 08/06/2025

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Welcome to Barney’s Box – www.barneysbox.co.uk (referred to as “we”, “us” or “our”). Your privacy is important to us, and we’re committed to protecting your personal information in line with UK data protection laws.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or interact with us.

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1. Who We Are

Barney’s Box is a UK-based platform supporting parents and carers of autistic children with resources, toolkits, and guidance. You can contact us at:
Email: help@barneysbox.co.uk

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2. What Information We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, username, or similar identifier.

• Contact Data: Email address, postal address (if required), and phone number.

• Usage Data: How you use our website and services.

• Technical Data: IP address, browser type, and other tech identifiers via cookies.

• Marketing Preferences: Your choices about receiving updates and communications from us.
   

3. How We Collect Your Data

We collect your information in the following ways:

• When you sign up for updates or download a toolkit.

• When you contact us via email or forms on the website.

• When you browse or interact with our website (via cookies and analytics tools).

• When you engage with us on social media.
   

4. How We Use Your Information

We will only use your data when the law allows us to, including:

• To provide you with our services and resources.

• To respond to your enquiries or requests.

• To send you updates or information you’ve requested.

• To improve our website and services through analytics.

• To comply with any legal obligations.

• We may contact you by email about products, services, or content we believe you may be interested in, based on your use of our website. We do this under the lawful basis of legitimate interests, as we aim to provide useful, relevant resources that support your journey. You can opt out of these communications at any time by clicking the unsubscribe link in any email or by contacting us at help@barneysbox.co.uk.

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5. Lawful Basis for Processing

We rely on one or more of the following legal grounds:

• Consent – when you’ve agreed (e.g. signing up for updates).

• Contract – to fulfil any requests you make.

• Legal obligation – to comply with the law.

• Legitimate interests – to improve our site and communicate with you in a relevant and helpful way.
   

6. Data Storage and Security

We take your data protection seriously. We store your information securely and take reasonable precautions to prevent loss, misuse or unauthorised access. Where we use third-party platforms (e.g., email services or analytics), we ensure they are GDPR-compliant and provide adequate levels of protection.
 

7. How Long We Keep Your Data

We only keep your data for as long as necessary for the purposes we collected it. If you unsubscribe or request deletion, we’ll remove your data unless required by law to retain it.
 

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your data.

• Object to or restrict processing.

• Withdraw your consent at any time (where applicable).

• Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
   

9. Cookies

Our website uses cookies to understand usage patterns and improve your experience. You can adjust your browser settings to refuse some or all cookies.

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10. Third-Party Links

Our site may include links to third-party websites. We’re not responsible for their privacy policies, so we recommend you review those separately if you visit them.
 

11. Changes to This Policy

We may update this policy from time to time. Any significant changes will be communicated via our website. Please check back occasionally to stay informed.
 

Contact Us
If you have any questions about this policy or how we use your data, please email us at help@barneysbox.co.uk.